Chính sách bảo mật thông tin/Information privacy policy

 Ngày đăng: 01 tháng 04, 2023

    Information privacy policy

    Data collection

    We may collect a lot of information if you place an order with us on this page.

    We collect, store and process your data for your purchases on the site and for any future claims, and to provide services. We may collect personal information including title, name, gender, date of birth, email address, home address, shipping address (if different), home phone number, telephone mobile phone number, fax number, payment details, payment card details or bank account details (we are not limited to the above information but may obtain additional information).

    We will use the information you provide to process your order, provide you with services and information through the website, and other things you request. In addition, we will use such information for account management; verify and execute financial transactions in connection with your online payments; check the download of documents from our website; improve the appearance and/or content of the pages on the website and customize them for users; recognize website visitors; conduct demographic studies; send you information we think will be useful to you or that you request from us, including information about our products and services, if you do not opt out of communication for these purposes. Upon receipt of your consent, we will contact you by email with details of other products and services. If you do not wish to receive our promotional communications, you may opt-out at any time.

    We may tell a third party your name and address for delivery to you (e.g. courier or supplier).

    Payment through the website will be made by the relevant representative. You should only provide accurate information to us, our representatives or the website, and keep it up to date and notify us of any changes. Your actual order information will be stored by us, but for security reasons we cannot make it publicly available. However, you can access this information by logging into your account on the website.

    You can view details of completed orders here, products received, products sent, and email, bank and newsletter details that you subscribe to. You undertake to keep your personal information confidential, and not disclose it to unauthorized third parties. We are not responsible for any misuse of the password, unless such misuse is our fault.

    If you choose to provide us with personal information, you consent to the forwarding and storage of such information on our servers.

    Other regulations on personal information

    We may use your personal information to do market research. The information will be hidden and used for data collection purposes only. You can refuse to participate at any time. Responses to surveys and polls we ask you to take will not be sent to any third parties. The only thing required is to disclose your email if you wish to participate. We store survey responses separately from your email address.

    You will receive information about us, the website, other websites, products, sales, newsletters, anything related to the group companies or business partners. If you do not wish to receive these communications (or any part), please click the "unsubscribe" link in any email we send you. Within 7 working days of receiving your request (except Saturday, Sunday or public holidays in Vietnam), we stop sending information. If not clear, we will contact you.

    We will continue to anonymize user data on the website and use it for a variety of purposes, including determining the user's location, how certain aspects of the website or links are used. in an email to the user and make that anonymized data available to a 3rd party publisher. However, such anonymized data will not be able to identify you personally.

    How we disclose your information

    We will disclose your personal information when required by law, when enabling policies, in response to allegations that a listing or content infringes the rights of others, or to protect the rights, property and safety of people. This information will be disclosed in accordance with applicable laws and regulations.

    We may share your personal information

    1. To third parties to provide general content and services (such as subscriptions, transactions and customer support), to help detect and prevent illegal behavior and violations of our policies, and to guide decisions about products, services, and communications. These third parties will use the information to send you advertisements only when you request their services.

    2. To contract service providers who help us run our business (such as fraud investigations, bill collection, rewards affiliate programs, and customer support).

    3. To other third parties to whom you have asked us to send your information (or otherwise to whom you have been informed and consented to when using a particular service).

    4. To law enforcement agencies, other state agencies or third parties requesting information to investigate a crime, alleged illegal activity, or any other activity that may expose them to I, you or other users are legally responsible. The personal information we disclose may include your user ID and usage history, name, city, county, phone number, email address, fraud claims, auctions, history list or anything we deem relevant.

    5. To other agencies involved in an investigation of fraud, intellectual property infringement, copyright infringement, or other illegal activities, as we believe it is necessary or properly, or under a confidentiality agreement or as required by law. In such cases, we will publish your name, street address, city, county, postal code, country, phone number, email address and company name.

    6. For other business units that we plan to merge or be acquired. (If such a merger occurs, we will require the aggregator to abide by this privacy policy out of respect for your personal information. If your personal information is used contrary to the policy, this, you will receive advance notice).

    Competition

    In any contest, we will use data to notify winners and advertise offers. You can find more details on the terms of participation for the respective contests.

    Third parties and affiliations

    We may share your information with other companies in the same group. We may also share information with agents and subcontractors in accordance with the terms of this Privacy Policy. For example, we may use a third party to deliver to you, to receive payment from you, to analyze data and to assist us with advertising or customer service. We may exchange information with third parties to protect against fraud and reduce credit risk.

    We may transfer a database with your personal information if we sell a company or a part of it. In addition to the provisions of this Privacy Policy, we will NOT sell or disclose personal data to third parties without your consent, if it is not necessary for the purposes of the Privacy Policy or is not because of legal requirements. This page may contain third-party advertising, links to other websites or frames of other pages. Please note that we have no duty to secure the information or content of third parties or other websites, or to any third parties to whom we transfer data in accordance with this Privacy Policy.

    No spam, no spyware or fakes

    We and our users do not accept spam. Please select the desired “DOFA SMART” contact form so that we can contact you the way you prefer. You are not allowed to contact other “DOFA SMART” users without their consent. To report spam related to “DOFA SMART” or fake emails to “DOFA SMART”, please report it to us. You may not use our communication tool to send spam, as you are submitting content that violates the Terms of Use.

    Protect your account

    The password is the key to your account. Use numbers, letters and special characters, and do not reveal the password “DOFA SMART” to anyone. If you share passwords and personal information with others, remember that you will be responsible for all activities your account performs. If you lose control of your password, you will lose important controls over your personal information, and may be legally bound to actions taken by your account. Therefore, if your password is compromised for any reason, you should notify “DOFA SMART” immediately and change your password.

    Security

    Your personal information is stored on our servers. We treat information as an asset that must be protected, and use a variety of tools (encryption, passwords, physical security, etc.) to protect your personal information from unauthorized access and disclosure. . However, as you know, third parties can illegally intercept or access private transmissions and communications, and other users may misuse or misuse your personal information they collect. collected on the website. Therefore, while we work hard to protect your privacy, we do not guarantee that personal information or private communications will always be secure.

    We have appropriate technical and security measures in place to prevent unauthorized and unlawful access to your personal information, or accidental loss, destruction and damage to information. When we collect information through the website, we collect your personal data on a secure server. We use firewalls on the servers. When we retrieve payment card data electronically, we use encryption using Secure Socket Layer (SSL). Although we cannot guarantee 100% security, it is also difficult for hackers to decrypt your data. You should not send us your full credit or debit card details unencrypted. We maintain physical, electronic, and procedural safeguards associated with the collection, storage and disclosure of your information. Our safeguards process is that we may occasionally require proof of identity before disclosing personal information to you. It is your responsibility to protect against unauthorized access to your password and computer.

    Use of Cookies

    A cookie is a small text file that uniquely identifies your username from your computer to our servers when you visit certain pages on the website and is saved by your internet browser on your hard drive. your computer. Cookies can be used to identify your Internet Protocol address, saving you time when you are browsing, or want to visit a site.

    We only use cookies for your convenience while visiting the site (for example, to remember who you are when you want to adjust your shopping cart without having to re-enter your email address), and not to retrieve or use your other information (for example, for advertising). You can set your browser not to receive cookies, but this will limit your use of the website. Please accept our commitment that our use of cookies contains no personal or confidential information, and is safe from viruses. If you would like more information about cookies, go to http://www.allaboutcookies.org. Or if you want to find out how to remove cookies from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

    This website uses Google Analytics, an analytics services website run by Google, Inc. provided ("Google"). Google Analytics uses cookies, which are text files on your computer, to help the website analyze how users use the website. The information the cookie finds out about your use of the website (including your IP address) will be sent and stored by Google on our servers in the United States. Google will use this information to evaluate your use of the web, compile reports on web activities for web operators, and provide services related to website activity and internet usage. Google may also transfer this information to third parties if required by law, or if the third party processes the information on behalf of Google. Google will not associate your IP address with other data that Google holds. You can refuse the use of cookies by selecting the appropriate settings on your browser. However, be aware that you may not be able to use the full functionality of the website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

    Your benefits

    If you are concerned about the data, you have the right to request access to your personal data that we hold or process. You have the right to ask us to correct inaccurate data free of charge. You also have the right to request that we stop using your personal information for marketing purposes.

    generality

    We may amend this Privacy Policy at any time by posting the revised terms on the website.

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